Last Updated: Nov 1, 2025

This Privacy Policy explains how Hyrrokkin Technologies FZC (“Hyrrokkin,” “we,” “us,” “our”) collects, uses, stores, and protects personal data when you visit our website or use our services.
We are committed to maintaining the confidentiality and security of your personal information in accordance with UAE laws, including the UAE Personal Data Protection Law (PDPL) and Ajman Free Zone regulations.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information Provided by You

• Name, email address, phone number
• Company name and business details
• Billing and payment information
• Project requirements, documents, and files you share
• Login credentials (only when needed for project execution)

1.2 Automatically Collected Information

When you use our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and usage analytics

1.3 Third-Party Integrations

If you connect or use services such as:

• WhatsApp API
• Payment gateways
• Hosting or cloud accounts
• Google Analytics

We may receive related data as permitted by you and the provider.
We do not collect sensitive personal data unless required for service provisioning and with explicit consent.

2. How We Use Your Information

We use personal information for the following purposes:

• To provide website design, development, consulting, and branding services
• To communicate project updates, deliverables, and support
• To process payments and generate invoices
• To improve our website and service experience
• To comply with UAE legal and regulatory requirements
• To prevent fraud, misuse, or unauthorized access
• For internal record-keeping and service quality improvements

We do not sell, rent, or trade your personal data under any circumstances.

3. Legal Basis for Processing (UAE PDPL)

We process personal data under the following legal bases:

• Contractual Requirement: To deliver the services you subscribed to
• Legitimate Business Interest: To operate and improve our services
• Consent: For marketing communication and non-essential data collection
• Legal Obligation: Compliance with UAE laws, tax rules, and Free Zone mandates

You may withdraw consent at any time by contacting us.

4. Data Sharing & Disclosure

We may share personal data only under the following conditions:

4.1 With Service Providers

Trusted third-party partners who support:

• Cloud hosting (e.g., AWS, Oracle Cloud)
• Payment processing
• Communication tools (e.g., WhatsApp API providers)
• Project management and support systems

These partners are bound by confidentiality and data protection obligations.

4.2 Legal & Regulatory Requirements

We may disclose data if required by:

• Ajman Free Zone Authority
• UAE Police or Cybercrime Division
• Court orders or legal proceedings

4.3 Internal Team & Developers

Limited access is provided strictly on a need-to-know basis for project execution.

We do not share personal data with advertisers or unrelated third parties.

5. Data Storage & Security

We follow strict security measures to protect your data:

• Encrypted servers (AES/SSL)
• Secure hosting with role-based access
• Password-protected systems
• Activity logs and monitoring
• Regular security audits
• Internal IT and cybersecurity policies

We take reasonable steps to ensure your data is not lost, misused, accessed without authorization, or altered.

6. International Data Transfers

Some data may be stored on servers located outside the UAE (e.g., AWS India/Singapore).
When we transfer data internationally, we ensure:

• Compliance with UAE PDPL requirements
• Adequate protection and encryption
• Transfer only to countries with acceptable data protection levels
• Additional safeguards when necessary

7. Data Retention

We retain your data only as long as necessary for:

• Providing the services
• Meeting contractual or legal obligations
• Resolving disputes
• Maintaining financial and business records

Once retention is no longer required, data is safely deleted or anonymized.

8. Your Rights Under UAE PDPL

As a data subject, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where legally permitted)
• Withdraw consent for marketing
• Request a copy of your data in structured format
• Object to processing in certain cases
• Complain to UAE Data Office if your rights are violated

To exercise any of these rights, email us at [email protected].

9. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve your browsing experience
• Analyze website performance
• Store user preferences
• Assist in marketing (only with consent)

You can manage or disable cookies via your browser settings.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for:

• Their privacy practices
• Their content or security
• Any consequences of using them

We recommend reviewing their policies separately.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with the updated date.
Your continued use of our services indicates acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact us at:

 [email protected]
📍 Hyrrokkin Technologies FZC
Ajman Free Zone, United Arab Emirates