Last Updated: Nov 1, 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Hyrrokkin Technologies FZC (“Hyrrokkin,” “we,” “us,” or “our”), a company registered under Ajman Free Zone, UAE. By visiting our website, engaging our services, or entering into a service agreement, you agree to comply with these Terms.

If you do not agree with these Terms, you must refrain from using our website and services.

2. Services

Hyrrokkin Technologies FZC offers services in Website Design, Application Development, Branding, Cybersecurity, Digital Marketing, and related IT solutions.

Details of available services, features, and pricing are published on our website or shared through official proposals.

By engaging with our services, you acknowledge and accept the terms outlined in service agreements, proposals, and invoices issued by us.

3. Client Responsibilities

By using our services, you agree to:

• Provide accurate, complete, and updated information as required.
• Ensure that all content, materials, and data provided to us are owned by you or legally permitted for use.
• Maintain the confidentiality of your accounts, access credentials, or project information shared by us.
• Use our services lawfully and not engage in any misuse, unauthorized access, or attempts to breach system security.

Any violation of these responsibilities may result in suspension or termination of services.

4. Payments & Billing

• All invoices issued by Hyrrokkin Technologies FZC must be settled according to the payment terms specified within the invoice or agreement.
• Delayed or incomplete payments may result in pausing ongoing work, disabling hosting or services, or termination of the contract.
• For subscription-based services, renewal fees must be paid before expiry to avoid service interruption.

All payments are processed in AED (United Arab Emirates Dirhams) unless otherwise specified.

5. Refund Policy

Hyrrokkin Technologies FZC follows a strict no-refund policy, except in cases clearly outlined in the project agreement or where required by UAE consumer protection laws.

Please refer to our “Refund Policy” page for detailed information.

6. Intellectual Property

Unless otherwise stated in writing:

• All creative materials, designs, source code, branding elements, documents, and digital assets developed by us remain the intellectual property of Hyrrokkin Technologies FZC until full payment is received.
• After full payment, ownership of specific deliverables may be transferred to the client as stated in the agreement.
• You may not copy, redistribute, modify, resell, or create derivative works from our copyrighted materials without written authorization.

Hyrrokkin retains the right to showcase completed work in portfolios, case studies, and marketing materials unless a confidentiality clause is mutually signed.

7. Limitation of Liability

To the maximum extent permitted by UAE law:

• Hyrrokkin Technologies FZC shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, data, profits, or business opportunities.
• We are not responsible for delays or service interruptions caused by hosting providers, third-party APIs, government restrictions, or technical failures beyond our control.
• Clients are responsible for maintaining backups of their data unless backup services are explicitly included in the agreement.

Our total liability for any claim will not exceed the amount paid by the client for the relevant service.

8. Compliance With UAE Regulations

All services provided by Hyrrokkin Technologies FZC will adhere to applicable UAE laws, including:

• Ajman Free Zone regulations
• UAE Federal Laws
• UAE Cybersecurity, E-Commerce, and Data Protection guidelines (including PDPL, where required by the project)

Clients are responsible for ensuring their websites, applications, and data comply with the laws applicable to their industry and business. We may assist upon request, but the client holds final responsibility.

9. Termination of Services

We reserve the right to suspend or terminate services if:

• The client violates these Terms.
• Payments are overdue beyond the agreed period.
• The client engages in illegal, unethical, abusive, or harmful activities.
• The client misuses our systems or platforms.

Upon termination, outstanding payments remain due, and access to our systems may be revoked.

10. Modifications to Terms

Hyrrokkin Technologies FZC may update or revise these Terms at any time without prior notice. The latest version will always be posted on our website.
Continued use of our services after updates constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms and any disputes arising from them are governed by the laws of the United Arab Emirates, specifically:

• UAE Federal Laws
• Ajman Free Zone Authority regulations

Any disputes shall be resolved exclusively in the courts of the Emirate of Ajman, UAE.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, you may contact us at:

[email protected]

Hyrrokkin Technologies FZC, Ajman Free Zone, United Arab Emirates